At 6pm to 7:30pm on November 25, 2020, the lecture of “Customer Loyalty Analysis Based on Big Data” of School of Silicon Valley Artisan of USJ broadcasted live online globally. In recent years, customer loss has become an important KPI for product operations. USJ instructor Yuting showed everyone how to use Python 3.7 to build a machine learning prediction model to predict customer loss. We invited university partners, college students, recent graduates, and guests who are interested in customer loyalty analysis based on big data. The following are the three main points summarized by Yuting. Please take notes.